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Proceedings Paper

Case studies related to manning reduction
Author(s): Gary Klein; Laura Militello; Beth Crandall
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Paper Abstract

This project has addressed the questions of how to affect change, how to monitor the impact of change, tweak a system over time, and how to re-engineer a system so that it best supports the overall mission and goals. Via a review of relevant literature and a series of interviews with people who have played an instrumental role in previous re-engineering efforts, we have gathered lessons learned from 20 different re-engineering efforts. The primary finding was that we were able to find examples of successful staffing reduction, but only when the goal was to improve performance by cutting unnecessary team members. We did not find examples where technology insertion was effective in reducing staff size.

Paper Details

Date Published: 28 November 2000
PDF: 12 pages
Proc. SPIE 4126, Integrated Command Environments, (28 November 2000); doi: 10.1117/12.407532
Show Author Affiliations
Gary Klein, Klein Associates Inc. (United States)
Laura Militello, Klein Associates Inc. (United States)
Beth Crandall, Klein Associates Inc. (United States)

Published in SPIE Proceedings Vol. 4126:
Integrated Command Environments
Patricia Hamburger, Editor(s)

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