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    Shipping Policy


    General Information about Shipping

    Most orders will be processed within 2 business days from receipt of your order.

    Further details are below, under "FedEx Second Day". Payment must be received before we can begin processing your order, either by credit card for on-line and faxed orders, or by check, money order, or credit card for mail-in orders.

    When you order on-line, you will receive an e-mail confirmation when your order has been successfully received.



    Courses on Video, CD-ROM and DVD
    Fedex shipping is included in the prices of Professional Development Courses on Video, CD-ROM, and DVD.

    Online Courses
    You will receive an email from SPIE providing you a link to access the course within one hour from purchase. No shipping or delivery charges apply.



    For Shipment Within the United States (including Alaska, Hawaii, and Puerto Rico)

    STANDARD SHIPPING:

    FedEx Ground -
    For delivery to your street address only (FedEx Ground not available for Puerto Rico)

    Packages shipped by this method should reach you within 7-10 business days from the date of your order. (A tracking number is available by contacting CustomerService@SPIE.org, or by calling SPIE Customer Service at +1 360 676 3290). Add 5% to your total order.

    Fourth Class Mail
    For delivery to a P.O. Box, or to your street address

    Packages shipped by this method should reach you within 3 weeks from the date of your order. (No tracking number is available to track your order.) Add 5% to your total order.


    EXPRESS SHIPPING:

    U.S. - Fedex Express: For delivery to your street address only


    Please allow one full business day to process your order. If you place your order on Friday, Saturday, or Sunday, it will be processed on the next business day (Monday). Orders placed on any holiday observed by SPIE will be processed on the next business day. Add $15 to your total order, plus 20%.



    For Shipment Outside the United States

    General Information about International Shipments

    We accept orders from nearly every country in the world. Payment must be made in U.S. dollars, either by an international credit card for on-line orders; or by check, international money order, or bank wire, payable in U.S. dollars for mail-in orders.

    Please keep in mind that packages shipped outside of the United States may take 4-6 weeks or longer because of the additional distance and the time it takes for your package to clear Customs.

    Also, shipments outside the US may be subject to additional charges by local governments, such as General Services Tax (GST) or Value Added Tax (VAT), as well as Customs duties. These charges vary by country and the size of your order and are assessed by the respective governmental agency. These charges are in addition to the shipping and handling charges shown below.


    STANDARD SHIPPING - International

    ISAL (International Surface Air Lift)
    This is standard international shipping, via U.S. Fourth Class Mail to your country's postal system. Add 10% to your total order.


    EXPRESS SHIPPING - International


    International Priority
    For delivery to your street address only

    You will receive your packages via air delivery. Please allow one full business day to process your order and 3-5 business days for delivery. Add $30 to your total order, plus 20%.



    Ordering a Technical Article?
    Article prices for both members and nonmembers are:

    - $24 each for a hard copy delivered to you via mail or fax
    - $18 each for immediate delivery via PDF

    Your hard copy order will be processed on business days only and usually sent to you within 24 hours (depending on the number of papers you order).

    Hard copy orders placed on Friday usually will be sent to you the following business day.

    If you request delivery via:

    • PDF - There is no extra charge for delivery (total cost is $18 per paper).
    • Fax and Mail - There is no extra charge for delivery (total cost is $24 per paper).
    • Courier - Add $15 per order within the U.S., and $30 per order outside the U.S. (total cost is $20 per paper plus $15 for the U.S., and $20 per paper plus $30 for outside the U.S.)

    Questions or need assistance? We're here to help.

    Customer Service
    E-mail: CustomerService@SPIE.org
    Phone: +1 360 676 3290 or +1 888 504 8171
    FAX: +1 360 647 1445