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Proceedings Paper

The Care And Feeding Of The Special Customer
Author(s): Richard J. Wollensak
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Paper Abstract

We've all worked with special customers in the past and hope to continue doing so in the future. This fellow is a cornerstone for our business, and it is therefore very important to know how to identify him, develop our relationships with him and keep his business coming into our shop. The following comments summarize some personal views on this subject.

Paper Details

Date Published: 7 July 1976
PDF: 2 pages
Proc. SPIE 0071, The Business Side of the Optical Industry I, (7 July 1976); doi: 10.1117/12.965382
Show Author Affiliations
Richard J. Wollensak, Itek Corporation (United States)


Published in SPIE Proceedings Vol. 0071:
The Business Side of the Optical Industry I
Roderic M. Scott, Editor(s)

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