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Proceedings Paper

Behavior Considerations In Optimizing Management Information System Effectiveness
Author(s): Kenneth S. Keleman
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Paper Abstract

A problem of organizational inefficiency resulting from a lack of continuous and thorough evaluation of the computer based Management Information System (MIS) was suggested to have developed from the difficulty a technical specialist encounters in conducting complex organizational research. The evaluation complexity was attributed to the fact that organizational decisions are a function of individual differences and social influences as well as the MIS. As a conceptual solution to system improvement it was suggested that system's analysts adopt a "Black Box" research paradigm focusing on organizational level effectiveness variables as one of three types of outputs while varying one or more of a set of six MIS related parameters shown impactful in basic behavioral science learning research. As a practical solution, collecting information outside the established MIS was suggested in addition to "flagging" MIS transactions in developing a continuous evaluation system. An example was reviewed which indicated substantial return on investment through application of the approach to an appropriate problem.

Paper Details

Date Published: 30 October 1978
PDF: 7 pages
Proc. SPIE 0151, The Business Side of the Optics Industry IV: Managing Engineering and Research, (30 October 1978); doi: 10.1117/12.956721
Show Author Affiliations
Kenneth S. Keleman, Western Washington University (United States)

Published in SPIE Proceedings Vol. 0151:
The Business Side of the Optics Industry IV: Managing Engineering and Research
Eugene Owens, Editor(s)

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