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Proceedings Paper

Organizational transformation into the operational phase of the GTC
Author(s): Michiel van der Hoeven; René Rutten; Pedro Alvarez Martin
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Paper Abstract

In this paper we review various organizational issues encountered when GRANTECAN, the Spanish organization responsible for the construction and operation of the GTC telescope, evolved from the construction phase of a large telescope facility into the phase of scientific operation. GRANTECAN now operates and further develops the 10.4m segmented telescope, GTC. The advent of operational pressures to scientifically exploit the telescope enforced a number of organizational changes as priorities shifted towards achieving the best possible level of operational effectiveness. In this paper we will treat the GRANTECAN experience as a case study of the limitations and problems that were encountered throughout this change. We will focus on the processes and strategies applied in order to achieve the necessary changes. We will place our experience in the framework of the McKinsey 7S model, highlight a number of key performance indicators, and will indicate the organizational changes that have taken place, that influenced the way the objectives are achieved. We will present a forward look based on our experience to date.

Paper Details

Date Published: 13 September 2012
PDF: 12 pages
Proc. SPIE 8448, Observatory Operations: Strategies, Processes, and Systems IV, 844816 (13 September 2012); doi: 10.1117/12.925197
Show Author Affiliations
Michiel van der Hoeven, Instituto de Astrofísica de Canarias (Spain)
René Rutten, Instituto de Astrofísica de Canarias (Spain)
Pedro Alvarez Martin, Instituto de Astrofísica de Canarias (Spain)

Published in SPIE Proceedings Vol. 8448:
Observatory Operations: Strategies, Processes, and Systems IV
Alison B. Peck; Robert L. Seaman; Fernando Comeron, Editor(s)

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