Share Email Print
cover

Proceedings Paper

Houston, we have a color issue!
Author(s): Hector J. Santos-Villalobos; Victor Loewen; Jan P. Allebach
Format Member Price Non-Member Price
PDF $14.40 $18.00
cover GOOD NEWS! Your organization subscribes to the SPIE Digital Library. You may be able to download this paper for free. Check Access

Paper Abstract

Today's color imaging systems are powerful and complex entities that enable users to replicate lifelike colors. However when a color issue arises, it is very difficult to diagnose and solve. Therefore, it is beneficial to complement a color imaging system with sophisticated and user-friendly tools that help users to self-solve color issues. This paper discusses the assessment of a color printing workflow (CPW) for personal computers and the development of a web-based self-service customer support tool for color printing issues that may arise with electrophotographic color printers. We study the stages in the CPW where the colors of a document may change. From this evaluation, we find the system configuration that may have caused the change. This study provides the foundation for the development of our web-based tool, named the Color Printing Workflow Troubleshooting (CPWT) Tool. This comprehensive assessment of the CPW helps us to determine a troubleshooting strategy for our web-based tool. The set of color issues considered are those that arise when one attempts to reproduce a Pantone spot color.

Paper Details

Date Published: 19 January 2009
PDF: 11 pages
Proc. SPIE 7241, Color Imaging XIV: Displaying, Processing, Hardcopy, and Applications, 72411D (19 January 2009); doi: 10.1117/12.805974
Show Author Affiliations
Hector J. Santos-Villalobos, Purdue Univ. (United States)
Victor Loewen, Hewlett-Packard Co. (United States)
Jan P. Allebach, Purdue Univ. (United States)


Published in SPIE Proceedings Vol. 7241:
Color Imaging XIV: Displaying, Processing, Hardcopy, and Applications
Reiner Eschbach; Gabriel G. Marcu; Shoji Tominaga; Alessandro Rizzi, Editor(s)

© SPIE. Terms of Use
Back to Top