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Proceedings Paper

Providing emergency services in Internet telephony
Author(s): Henning G. Schulzrinne; Knarig Arabshian
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Paper Abstract

Assisting during emergencies is one of the important functions of the telephone system. Emergency communications has three components: summoning help during emergencies, coordinating emergency response and notifying citizens and public officials of local emergencies. As we transition to an Internet-based telecommunications system, these functions need to be provided, but there is also an opportunity to add new functionality and improve scalability and robustness. We discuss three aspects of Internet-based communications related to emergencies: First, we describe how Internet telephony can be used to provide emergency call (``911'' or ``112'') services. Secondly, Internet telephony needs to be enhanced to allow prioritized access to communications resources during emergency-induced network congestion. Finally, Internet event notification can be a valuable new mechanism to alert communities to pending or on-going emergencies such as hurricanes or chemical spills.

Paper Details

Date Published: 8 July 2002
PDF: 14 pages
Proc. SPIE 4868, Scalability and Traffic Control in IP Networks II, (8 July 2002); doi: 10.1117/12.475276
Show Author Affiliations
Henning G. Schulzrinne, Columbia Univ. (United States)
Knarig Arabshian, Columbia Univ. (United States)

Published in SPIE Proceedings Vol. 4868:
Scalability and Traffic Control in IP Networks II
Victor Firoiu; Zhi-Li Zhang, Editor(s)

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