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Proceedings Paper

Not all bits have equal value: investigating users' network QoS requirements
Author(s): Anna Bouch; M. Angela Sasse
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Paper Abstract

The number of Internet users is expected to triple between 1998 and 2002 largely because of new applications (such as videoconferencing) and new services (such as e-commerce). This shift in usage imposes higher Quality of Service (QoS) requirements at different levels of granularity. It also means that the traditional Internet way of managing quality (best-effort) has to be replaced by a more service-oriented approach. The aim of this paper is to investigate end-users' cognitive and perceptive QoS requirements. We present empirical results on user QoS preferences and QoS graduations. Guidelines for translating these results into metrics that can be used to guide resource allocation mechanisms are discussed.

Paper Details

Date Published: 24 July 2001
PDF: 10 pages
Proc. SPIE 4523, Internet Performance and Control of Network Systems II, (24 July 2001); doi: 10.1117/12.434334
Show Author Affiliations
Anna Bouch, Univ. College London (United Kingdom)
M. Angela Sasse, Univ. College London (United Kingdom)


Published in SPIE Proceedings Vol. 4523:
Internet Performance and Control of Network Systems II
Robert D. van der Mei; Frank Huebner-Szabo de Bucs, Editor(s)

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