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Proceedings Paper

Visualizing human communication in business process simulations
Author(s): Matti Groehn; Janne Jalkanen; Paeivi Haho; Marko Nieminen; Riitta Smeds
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Paper Abstract

In this paper a description of business process simulation is given. Crucial part in the simulation of business processes is the analysis of social contacts between the participants. We will introduce a tool to collect log data and how this log data can be effectively analyzed using two different kind of methods: discussion flow charts and self-organizing maps. Discussion flow charts revealed the communication patterns and self-organizing maps are a very effective way of clustering the participants into development groups.

Paper Details

Date Published: 25 March 1999
PDF: 9 pages
Proc. SPIE 3643, Visual Data Exploration and Analysis VI, (25 March 1999); doi: 10.1117/12.342829
Show Author Affiliations
Matti Groehn, Helsinki Univ. of Technology (Finland)
Janne Jalkanen, Helsinki Univ. of Technology (Finland)
Paeivi Haho, Helsinki Univ. of Technology (Finland)
Marko Nieminen, Helsinki Univ. of Technology (Finland)
Riitta Smeds, Helsinki Univ. of Technology (Finland)

Published in SPIE Proceedings Vol. 3643:
Visual Data Exploration and Analysis VI
Robert F. Erbacher; Philip C. Chen; Craig M. Wittenbrink, Editor(s)

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